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  • Composite Doors

    Composite Doors

    The superior quality of a composite door is plain to see and feel.

  • Sash Windows

    Sash Windows

    We are specialists in the provision of sash window replacements and with all of our work coming with an impressive written guarantee of 10 years.

  • French Patio Doors

    Our Patio and French doors, in styles to suit all tastes and homes, are a practical yet elegant addition to any room.

  • Conservatories

    Conservatories

    Transform your home with a bespoke conservatory - from traditional to modern conservatory designs. French Patio Doors

  • Cladding

    Cladding

    With a range of colours and finishes, we can help you choose the best style of cladding to suit your home.

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Independent Warranty Association (IWA)

Work carried out by us, being an IWA approved company has the benefit of Deposit Protection and an insured guarantee for 10 years. Once a year questionnaires are sent to clients that have used an IWA installer. Feedback from these questionnaires is used to gauge customer satisfaction. From this we, as a company, get a satisfaction rating or score.

If a company performs well and scores over 97% customer satisfaction, then the IWA award them a merit award. J Paterson The Window Company are the only IWA members to have achieved 12 merit awards in the last 14 years, which underlines our quality of service.

Mr Paterson says, "If a customer has several quotes from window companies that are all IWA approved, this puts us pretty much on an even keel - but the benefit my customers have is that they can request to see questionnaires filled in from my previous clients which have been vetted by the IWA - as we have a top scoring record, this puts us a cut above the rest, I also encourage customers to telephone the IWA to see for themselves."

Below you can see our IWA certificates for our merit awards, which we have been awarded from 1999 to 2003. Please click the thumbnails for a larger picture.